Terms and Conditions

These Terms and Conditions ("Terms") govern your relationship with https://auctify.com (the "Service"), operated by Auctify B.V., a Dutch company registered with the Chamber of Commerce under number 92337139 and established in Enschede, the Netherlands ("Auctify"). By using the Service, you agree to these Terms.

Feature Requests & Development

We continuously improve our software based on user feedback. To ensure fairness, we use a feature voting tool to prioritize updates.

• How it works: Updates are based on global demand and product vision.
• Custom Dev: We do not offer custom development for individual requests.
• Check our public roadmap to see what's coming next.

Data & Subscriptions

Free Trial

The free trial runs for 7 days from the moment your site is created, and requires no payment method. We email you a reminder before it ends. If you have not chosen a paid plan by the end of the seventh day, your site is paused: it goes offline, but the trial account and its contents — your site, your lots, your uploaded images and your bidder list — are kept for 3 days, and the email we send when the trial ends contains a link to reactivate it. After those 3 days they are deleted automatically and cannot be recovered. Choosing a plan before then keeps everything exactly as it is. Nothing is charged, and no subscription begins, unless you choose a plan.

Storage Limits

We include a 1GB storage limit and a 100GB data transfer limit per account. We don't charge immediate overage fees, but we may contact you to discuss dedicated solutions if you consistently exceed these limits.

Billing Cycle

Subscriptions are billed monthly in advance. Your subscription will automatically renew unless cancelled via your account management page.

Payment Methods

A valid payment method (Credit Card/PayPal) is required. If automatic billing fails, we will issue an invoice requiring manual payment within the deadline to avoid service interruption.

Refunds

Paid Subscription fees are non-refundable, except where required by law. If you cancel, your account will remain active until the end of the paid period, but no prorated refunds will be issued.

Accounts & Security

You are responsible for safeguarding your password. You agree not to disclose your password to any third party and must notify us immediately of any unauthorized use of your account.

Your Content & AuctionsNearMe

You keep ownership of the content you put on your auction site, including lot titles, descriptions and photos ("Your Content"). You confirm that you have the rights and permissions needed to publish it, including from anyone who appears in your photos.

You grant Auctify a worldwide, non-exclusive, royalty-free licence to host, store, copy, resize and publicly display Your Content while it is published on your site, and for a reasonable period afterwards, in order to provide the Service. This includes listing each running lot on AuctionsNearMe.com, the auction discovery site run by the company behind Auctify, with its title, description, photo, address and map location, start and end time, your site's name and a link to bid on your site; and showing your public site and its lots as examples of the Service on auctify.com.

A lot's page on AuctionsNearMe is withdrawn once the lot has ended. To keep a lot or your whole site off AuctionsNearMe, or out of our examples, contact our support team and we will remove it.

Limitation of Liability

In no event shall Auctify be liable for indirect, incidental, or consequential damages (including loss of profits, data, or goodwill) resulting from your use of the Service.

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.

Your Auctions and Your Bidders

You are the seller on your auction site. You are responsible for what you offer, for the terms you set for your bidders, for collecting payment, for taxes and for complying with the law that applies to your sales, including any rules for charity auctions, alcohol, vehicles, livestock or other regulated goods where you sell. Auctify provides the software and is not a party to any sale made on your site.

For the personal data of your bidders and sellers you are the controller and Auctify is your processor. Our Data Processing Agreement applies to every customer and forms part of these Terms; it sets out what we do with that data, the security we provide and the sub-processors we use.

End of Service and Your Data

Your site stays reachable until the end of the period you have paid for. When the subscription ends, or a free trial is not continued, the site and its data are removed as described in our Privacy Policy; copies in server backups are overwritten in the normal rotation. We may suspend a site that is used unlawfully or that endangers the Service, and we will tell you why.

Changes to These Terms

We may change these Terms. Paying customers receive at least 30 days' notice by email of a change that reduces their rights; continuing to use the Service after that date is acceptance. The date at the top of this page states the current version.

Governing Law and Disputes

These Terms, and any dispute arising from them or from the Service, are governed by the law of the Netherlands. Disputes are brought before the competent court in Arnhem, the Netherlands.

If any provision of these Terms is found invalid, the rest remains in force, and the invalid provision is replaced by a valid one that comes closest to its purpose.

Contact Us

If you have any questions about these Terms, please contact our support team.